Gaming should be a source of fun, not stress. to99 believes every player should know their limits and play with enjoyment. We are committed to providing you that protection.
Tools and features to99 provides to keep you safe.
Set your own daily, weekly, or monthly maximum deposit amount. Once a limit is set, to99 enforces it strictly — there is no way to go over your budget.
Decide in advance how long you want to play. When your time is up, to99 will automatically alert you and close your session if needed.
Need a break for a set period? Set a cooling-off period from 24 hours up to 6 weeks. During this time, you won't be able to log in to your account.
If you need a longer break, you can self-exclude for anywhere from 6 months to 5 years. No new accounts can be opened during this period.
Opt out of promotional emails, bonus offers, and gaming advertisements. to99 respects your choice and stops unwanted marketing immediately.
Concerned about your gaming behavior? to99's trained support team is available 24/7 to help — no judgment, just support.
Responsible gaming means using gaming purely for entertainment — not as a way to solve financial problems. At to99, it means knowing your limits, setting a budget, and keeping gaming as a small, enjoyable part of your life.
Millions of people across Bangladesh play on to99 every day. We want every player to stay happy and safe. That's why to99 isn't just about games — we've built a responsible gaming environment where you can take a break, set limits, and ask for help whenever you need to.
Gaming addiction is a real issue. Globally, around 1–3% of gamers experience problematic gaming behavior at some point. to99 takes this seriously and is committed to standing by you.
To99 upholds international responsible gaming standards. Safe gaming has been at the core of our platform's design from day one.
RTP (Return to Player) information for every game on to99 is clearly disclosed. We believe players have the right to make informed decisions.
Limits, breaks, exclusions — all easy to use. to99 will never pressure you to raise your limits.
No one under 18 can register on to99. Age is strictly verified through the KYC process.
To99 never encourages players to keep playing in order to recover losses. If loss-chasing behavior is detected, we proactively send a warning.
If unusual gaming patterns are detected, to99 will automatically reach out and offer assistance.
If any of the following signs apply to you, it may be time to review your gaming behavior. This is not a sign of weakness — being aware of yourself takes courage.
Spending beyond your budget, borrowing money to play, or chasing losses with bigger bets.
Playing for hours on end, losing track of time, and staying on longer than you planned.
Lying to family or friends about gaming, and withdrawing from social interactions.
Feeling restless or irritable when not playing, unable to feel at ease without gaming.
Unable to focus on work or studies due to gaming, and neglecting your responsibilities.
You keep trying to stop but can't, and you set limits but find yourself unable to stick to them.
Be honest with yourself when answering these questions about your gaming behaviour. If most of your answers are "yes", consider reaching out for help.
Do you spend more than your planned budget and regret it afterward?
When you lose, do you keep playing to try to win that money back?
Have you ever lied to family or friends about your gaming?
Do you feel restless or irritable when you're not playing?
Have you ever used money set aside for essential expenses on gaming?
Have you repeatedly tried to cut back or stop gaming but couldn't?
After logging in to to99, you can access the following tools at any time under "Account Settings". You can also contact Support to activate any of these tools.
Set a daily, weekly, or monthly maximum deposit amount. Limit reductions take effect immediately; increases require a 24-hour waiting period.
Set a maximum amount in BDT you're willing to lose within a given period. Once you hit that limit, to99 will automatically stop your gaming session.
Set a maximum duration for each gaming session. You'll be logged out automatically when the time is up.
You'll receive pop-up notifications at regular intervals showing how long you've been playing and how much you've won or lost.
Temporarily suspend your account for anywhere from 1 day to 6 weeks for a short-term break.
For long-term issues, close your account for 6 months to 5 years, or permanently. During this time, to99 will not send you any promotional communications.
To99 is strictly an 18+ platform. We are fully committed to keeping minors away from gaming.
The following types of software can be used to manage children's online activity (these are third-party products and are not affiliated with to99):
The numbers behind our commitment.
Answers to the most frequently asked questions.
Responsible gaming is our commitment. Join to99 and enjoy safe, fun gaming. Your control, your pace.